Hello, I wondering why the “data receive” value (Status → Network ->Mobile) is jumping back to lower values sometime. Normally I would await this value is only to go in the positive direction. Except I would reset this value. But I don’t know is this possible at all. Could this be a bug?
Hello,
This issue hasn’t been reported before. Could you please ensure that your RUTX50 is operating on the latest 07.08 firmware version? If not, please download the firmware from this link and upgrade your device.
If the issue persists after upgrading, please try to reset the device to factory defaults and check again to see if the issue continues. This will help us proceed further.
Best Regards,
Hello, I use the 07.08 firmware and I have made a factory reset.
But I have the same behaivor. Data received shows me 147.39 MB then I made a Power OFF/On cycle and after this I see 129,54 MB at data received.
Best regards
Erik
Hello,
Thank you for trying that. I have reached out to our development team regarding this issue, and I will get back to you as soon as I have their response.
Best Regards,
Hello,
The issue should be fixed in an upcoming firmware version. Once I know the exact version number or once it is fixed, I will let you know here. Thank you for your understanding and patience!
Best Regards,
Hello,
is this issue related to this: Inconsistencies in reported data usage ? Thanks
Hello,
Yes, it is related to the issue mentioned above.
Best Regards,
Hello, yes I think this could be the case.
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