RUTXR1 - LED for sim2 lights up instead sim1

Teltonika Networks
1

The same problem is already described here 07.07.01 small bugs. The problem appeared after the firmware upgrade.

I performed the following steps :

  • removed sim from sim1 slot, no sim in sim2 slot
  • router reset to factory setting, login, set admin password → clean setting
  • insert sim to sim1 slot → LED for sim1 no light again, LED for sim2 lights, in GUI I see “Inserted (SIM 1)”

Please help.

2 Likes
2

Hi,

I’ve passed this issue on to our R&D team. We’ll work on fixing it as quickly as we can. Thanks for bringing it to our attention!

Best regards,

1 Like
3

Can confirm this issue still exists. I tried the same steps, and the issue persists.

It doesn’t affect the stability in any way, but it’s very confusing for our mechanics when troubleshooting connection issues. Explaining this issue takes up a lot of time, so i would appreciate it if this could get fixed.

Btw, this only happens on the R1. On X9 and X11 devices it works normally.

1 Like
4

Update RUTX_R_00.07.08.1 solved this issue for me, thank you.

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