RUTX50 - FW07.09 NTRIP Enable failing

Latest RUTX50 firmware 00.07.09 NTRIP services failing to enable when Save & Apply?

“Edit Modal” what is that all about? Never seen this one before?

** Update 4/9/24
Have test NTRIP and confirm NTRIP is definitely not being enabled

** Update 4/9/24 @ 05:00 UTC
Roolled firmware back to 08.3 issue does not exist in this version

Hello,

By “Edit modal,” it means clicking the Edit button next to NTRIP Configuration. Please check if all the essential configuration fields are filled out.


Best Regards,

Yes they (3 off) all appeared correct and actually added a new 4th instance from scratch but the result was the same.

Have now upgraded a RUT956 to FW 00.07.09, result is the same NTRIP instances which previously worked will no longer Enable, same alert message as the RUTx50

Reloaded FW 00.07.09 without keeping settings and rebuilt the RUT956 configuration from scratch, same result NTRIP instances will not Enable.

This tends to point to something with firmware 00.07.09?

Hello,

If I understood correctly, you have filled out the Server address, Server port, Mount point, and NMEA string, right? I just tested it, and I encountered the same error as you when these sections were not filled out. However, once I completed all the required fields, I was able to enable the configuration successfully.

Please double-check that all parameters are filled out correctly, and let me know if you still experience this issue.

Best Regards,

Hello Marija,

Parameters are definitely all fine. With the RUT956 update and considering what the RUTX50 had done with FW 09 I specifically tested NTRIP before update, all good, disabled NTRIP, updated to FW 09, went to Enable NTRIP and got the same cannot be Enabled error etc.

In checking the parameters again of the RUT956 (FW 09) Services>NTRIP>NTRIP Configuration>Edit NTRIP Instance configuration I Enabled the Instance and [Save&Apply] within the NTRIP instance configuration and got a Green tick, NTRIP tested ok. Disabled the instance from within the Edit function and again Green tick.

From the Services>NTRIP NTRIP Configuration page, Toggle Enabled On (Blue toggle) [Save & Apply] Error is as flagged above and even though Enabled remains Blue NTRIP is not enabled (as per CLI check), and when going back to Services>NTRIP Enabled is Off.

So updated the RUTx50 to FW 09 and functionality is identical to the RUT956

  • Cannot Enable (or Disable) an NTRIP instance from Services>NTRIP via [Save & Apply] on this page without the Red warning

  • NTRIP can be Enabled/Disabled via the Instance Edit and [Save & Apply] on the NTRIP instance configuration page.

Previously one could Enable/Disable NTRIP on either the NTRIP Configuration OR NTRIP instance configuration pages.

Hello,

Thank you for clarifying the issue. I have informed our RnD team, and I will update you as soon as I receive their feedback. Thank you for your understanding and patience.

Best regards,

Hello,

I received feedback that the issue will be fixed in the 7.10 firmware release.

Best regards,

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Hello,

The issue has been resolved with firmware version 7.10.2.

If you have any further questions or concerns regarding this topic, please let us know.

Best regards,