RUTX50 - 5GHz Wi-Fi disappears once wifi-antenna(s) is connected?!

Hi,

I can’t say for sure if this issue was present before upgrading to .07.08 or not, as the router is not in use on daily basis and I used a wired connection while doing the upgrade, but here is the case:

I noticed eventually that the 5GHz SSID was not visible to clients (tested on several laptops/mobile phones) even though both the 5GHz radio and the SSID/interface was on / enabled. It is not possible to connect to the network manually or by using the QR-code, so it’s not like a hidden SSID, there seems to be no valid 5GHz radio signal. 2.4GHz Wi-Fi works as it should. FYI, both the 2.4 and 5 WiFi band LEDs are green on the front panel.

I tried downgrading to previous firmware - no luck. Re-upgraded, deleted the WiFi Access Points / SSIDs and created them from scratch (this was the solution in another thread RUTX50 - Wifi 5Ghz "disappeared"), and have also tried various radio channels (including auto), different strenghts/widths. No luck.

I did a factory reset with the latest FW, still no 5GHz Wi-Fi visible to clients.

Then, I disconnected both wifi-antennas, and suddenly the 5GHz SSID was there!
I can connect from clients, and it’s working - but of course with very limited range.

If I try to connect an antenna to either one of the WiFi antenna connectors, a few seconds later the client is disconnected and the SSID disappears. If I disconnect the antenna, the SSID becomes visible again.

As we have another RUTX50 and a RUTX11, I have tested with other antennas as well, to exclude the antenna(s) being the cause. Same issue.

Hardware failure in the RUTX50?

Hello,

Could you provide a model of the antennas that you used and 5GHz connection was impossible?

Best regards,

Hi,

I tested with both the standard, included-in-the-box antennas (MAGNETIC
MOUNT, RP-SMA MALE, 1.5 M CABLE, ref. RUTX50 datasheet), and the antennas that was included with the RUTX11 ((SWIVEL, RP-SMA MALE, ref. RUTX11 datasheet).

Best regards,

Espen

Ich habe das selbe Problem mit dem RUTC50.

Stimmen denn die Firmwareversionen?

Gruß
Frank

Hi,
Here is a screenshot of my firmware versions:

Update

If I downgrade to RUTX_R_00.07.04.x (tested with both .04.1 and 04.5), the 5GHz is back and works as it should.

Also tested version .07.05, .07.06 and.07.07.1, but then I get the issue (as well as with the latest / .07.08)

Best regards,

Espen

Ich habe nochmals ein Factoryreset gemacht. Jetzt klappt es.

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