RUTM09 – GPS Time Synchronization Not Working

Hi,

I’m unable to get GPS time synchronization working on a RUTM09 using the latest stable firmware (RUTM_R_00.07.19.4_WEBUI.bin).

My problems matches the one seen on other hardware in thread RUT906 – GPS Time Synchronization Not Working on Newer Firmware .

Is the current solution to install a much older firmware, version 07.09.3 is suggested in that thread, or would Teltonika rather open a support ticket and investigate my configuration/logs?

I’ve not yet check to see if firmware 07.09.3 works well for my setup, but am willing to go investigate that if needed.

Thanks.

Hello,

For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 17799.

Thank you,
V.

Hi,

The latest firmware (RUTM_R_00.07.21_WEBUI.bin) fixes this problem for me.

Thanks for the help, and I look forward to seeing the fix get into the stable firmware.