RUT956 RMS External access

[geeday]

Hi I’m still trying to get external access:

I have this ticket in review, which has been ongoing for a while.

RUT956 external access

I’ve got an RUT956 and want to access it (actually access a Pi connected on the LAN) remotely (via SIM with static IP address etc). I’ve tried many things, but I have no success. Let’s go back to basics (is my understanding correct??) I have an Rasp Pi connected on the same LAN. (my laptop is connecting to the Web GUI for configuration) From the Pi I can SSH in to the RUT: ssh 192.168.1.1 -p 22 I want to run a command: ssh 192.168.1.1 -p 2222 that will actually connect BACK to the Pi. I’…

Along side this, I’ve added the RUT to RMS but the device is “Not Activated”.

I have two SIM providers:

1 has an public IP, but requires the connecting IP address to be whitelisted.

1 requires a VPN and/or some sort of reverse tunnelling to be setup.

This makes it sound like RMS will never be able to connect back to my RUT?

Please confirm.

thanks in advance

[Matas]

Hello,

You may receive the “Not activated” message since you may not have enough resources in your company. These resources are either Credits or Management packs, which are used to establish communication between the RMS server & the device itself. Without them, this will not be possible. You can review the following Wiki page for troubleshooting steps on offline/not activated devices to narrow down the possible issue: https://wiki.teltonika-networks.com/view/Why_is_my_device_offline_/_not_activated_on_RMS

Other than that, I’m also interested in what kind of status you’re getting on the WebUI. Could you please check Services → Cloud Solutions → RMS and scroll all the way down to where it says “Status”? Could you tell me what you see?

Regards,
M.

[geeday]

hi,

the you shared link goes here:

From the device:

oh look:

i was just being impatient!! because communications was setup from the device, we do not need to go via SIM provider VPN or reverse tunnel? this is what was confusing me ( I an not a network engineer :-))

thanks for your response, let’s see if I can SSH in to the RUT or access the admin page….

[Matas]

Hi there,

Glad it’s back online now! Regarding the broken link - here’s a working one: Why is my device offline / not activated on RMS? - Teltonika Networks Wiki

To answer your question short and simple - to access the device itself, it is not required for you to have a VPN tunnel or anything like that, since RMS allows you to press “Device WebUI” or “Device CLI” under the Management → Devices section.

Regards,
M.