Hi,
Yesterday I updated RUT901 device firmware and alongside with that I’ve decided to update modem firmware. Unfortunately after pressing flash (from server) the modem has disconnected and I’m stuck with banner “Internal modem firmware update is in progress. Do not power off the device!”. It’s been over 1 day and it still hasn’t finished. How can I fix this?
Also mobile connection status LED keeps changing light from green to red every 500ms.
Best regards
Edit:
After digging out in troubleshoot files I’ve found in system.log multiple modem message errors during first 10-30 seconds after initializing modem update. No logs afterwards from daemon regarding modem. Looks like modem update is either stuck or it failed and now I’m unable to do anything.
525 Mon Dec 2 19:54:59 2024 daemon.info gsmd[3553]: [__write:1300] warning: [CMM] Write to `1-1 [2c7c:6005]` modem failed: errno 5
526 Mon Dec 2 19:54:59 2024 daemon.info gsmd[3553]: [common_write_handle:224] warning: [CMM] Failed to send command (0/8 bytes transferred) to `1-1 [2c7c:6005]` modem!
...
533 Mon Dec 2 19:55:00 2024 daemon.info gsmd[3553]: [__write:1300] warning: [CMM] Write to `1-1 [2c7c:6005]` modem failed: errno 5
534 Mon Dec 2 19:55:00 2024 daemon.info gsmd[3553]: [common_write_handle:224] warning: [CMM] Failed to send command (0/8 bytes transferred) to `1-1 [2c7c:6005]` modem!
... (repeats multiple times)
563 Mon Dec 2 19:55:05 2024 daemon.info gsmd[3553]: [__write:1300] warning: [CMM] Write to `1-1 [2c7c:6005]` modem failed: errno 5
564 Mon Dec 2 19:55:05 2024 daemon.info gsmd[3553]: [common_write_handle:224] warning: [CMM] Failed to send command (0/8 bytes transferred) to `1-1 [2c7c:6005]` modem!
565 Mon Dec 2 19:55:05 2024 daemon.info gsmd[3553]: [__new_modem:767] error: [MODEM_MANAGER] Modem `1-1 [2c7c:6005]` already exists and is registered!
566 Mon Dec 2 19:55:05 2024 daemon.info gsmd[3553]: [__modem_added:594] error: [MODEM_MANAGER] Unable to initialize `1-1 [2c7c:6005]` modem!
567 Mon Dec 2 19:55:05 2024 daemon.notice netifd: mob1s1a1 (8470): Command failed: Request timed out
568 Mon Dec 2 19:55:05 2024 daemon.info gsmd[3553]: [__write:1300] warning: [CMM] Write to `1-1 [2c7c:6005]` modem failed: errno 5
569 Mon Dec 2 19:55:05 2024 daemon.info gsmd[3553]: [common_write_handle:224] warning: [CMM] Failed to send command (0/8 bytes transferred) to `1-1 [2c7c:6005]` modem!
570 Mon Dec 2 19:55:08 2024 daemon.notice netifd: mob1s1a1 (8470): Command failed: Request timed out
571 Mon Dec 2 19:55:08 2024 daemon.notice netifd: mob1s1a1 (8470): Command failed: Permission denied
572 Mon Dec 2 19:55:08 2024 daemon.notice netifd: Interface 'mob1s1a1' is now down
573 Mon Dec 2 19:55:09 2024 daemon.info gsmd[3553]: [__new_modem:767] error: [MODEM_MANAGER] Modem `1-1 [2c7c:6005]` already exists and is registered!
574 Mon Dec 2 19:55:09 2024 daemon.info gsmd[3553]: [__modem_added:594] error: [MODEM_MANAGER] Unable to initialize `1-1 [2c7c:6005]` modem!
575 Mon Dec 2 19:55:09 2024 daemon.info dnsmasq[3318]: read /etc/hosts - 12 names
576 Mon Dec 2 19:55:09 2024 daemon.info dnsmasq[3318]: read /tmp/hosts/dhcp.cfg01411c - 4 names
577 Mon Dec 2 19:55:09 2024 daemon.info dnsmasq-dhcp[3318]: read /etc/ethers - 0 addresses
578 Mon Dec 2 19:55:10 2024 user.warn kernel: [ 312.091708] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/101c0000.ehci/usb1/1-1/1-1:1.3/ttyUSB0/tty/ttyUSB0 appeared!
579 Mon Dec 2 19:55:10 2024 kern.info Mobile data disconnected (internal modem)
580 Mon Dec 2 19:55:11 2024 user.warn kernel: [ 313.101709] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/101c0000.ehci/usb1/1-1/1-1:1.4/ttyUSB2/tty/ttyUSB2 appeared!
581 Mon Dec 2 19:55:14 2024 daemon.info dnsmasq[3318]: read /etc/hosts - 12 names
582 Mon Dec 2 19:55:14 2024 daemon.info dnsmasq[3318]: read /tmp/hosts/dhcp.cfg01411c - 4 names
583 Mon Dec 2 19:55:14 2024 daemon.info dnsmasq-dhcp[3318]: read /etc/ethers - 0 addresses
584 Mon Dec 2 19:55:14 2024 kern.info Mobile data disconnected (internal modem)
585 Mon Dec 2 19:57:45 2024 kern.info kernel: [ 466.515595] usb 1-1: USB disconnect, device number 6
586 Mon Dec 2 19:57:45 2024 kern.info kernel: [ 466.532318] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
587 Mon Dec 2 19:57:45 2024 kern.info kernel: [ 466.540680] option 1-1:1.3: device disconnected
588 Mon Dec 2 19:57:45 2024 kern.info kernel: [ 466.545978] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
589 Mon Dec 2 19:57:45 2024 kern.info kernel: [ 466.554409] option 1-1:1.4: device disconnected
590 Mon Dec 2 19:57:45 2024 user.warn kernel: [ 466.737480] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/101c0000.ehci/usb1/1-1/1-1:1.3/ttyUSB0/tty/ttyUSB0 appeared!
591 Mon Dec 2 19:57:46 2024 user.warn kernel: [ 467.438339] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/101c0000.ehci/usb1/1-1/1-1:1.4/ttyUSB2/tty/ttyUSB2 appeared!
592 Mon Dec 2 19:57:46 2024 kern.info kernel: [ 467.480487] usb 1-1: new high-speed USB device number 7 using ehci-platform
593 Mon Dec 2 19:57:46 2024 kern.info kernel: [ 468.019337] usb 1-1: USB disconnect, device number 7
594 Mon Dec 2 19:57:54 2024 kern.info kernel: [ 475.720425] usb 1-1: new high-speed USB device number 8 using ehci-platform
595 Mon Dec 2 19:57:54 2024 kern.info kernel: [ 475.948472] cdc_ether 1-1:1.0 usb0: register 'cdc_ether' at usb-101c0000.ehci-1, CDC Ethernet Device, 02:0c:29:a3:9b:6d
596 Mon Dec 2 19:57:54 2024 kern.info kernel: [ 476.001312] option 1-1:1.2: GSM modem (1-port) converter detected
597 Mon Dec 2 19:57:54 2024 kern.info kernel: [ 476.007897] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB1
598 Mon Dec 2 19:57:54 2024 kern.info kernel: [ 476.051229] option 1-1:1.3: GSM modem (1-port) converter detected
599 Mon Dec 2 19:57:54 2024 kern.info kernel: [ 476.057857] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB2
600 Mon Dec 2 19:57:54 2024 kern.info kernel: [ 476.101454] option 1-1:1.4: GSM modem (1-port) converter detected
601 Mon Dec 2 19:57:54 2024 kern.info kernel: [ 476.108039] usb 1-1: GSM modem (1-port) converter now attached to ttyUSB3
602 Mon Dec 2 19:57:56 2024 user.warn kernel: [ 477.717108] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/101c0000.ehci/usb1/1-1/1-1:1.2/ttyUSB1/tty/ttyUSB1 appeared!
603 Mon Dec 2 19:57:57 2024 user.warn kernel: [ 478.421683] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/101c0000.ehci/usb1/1-1/1-1:1.3/ttyUSB2/tty/ttyUSB2 appeared!
604 Mon Dec 2 19:57:57 2024 user.warn kernel: [ 479.186513] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/101c0000.ehci/usb1/1-1/1-1:1.4/ttyUSB3/tty/ttyUSB3 appeared!