RUT200 - problem with RMS, WebUI connection and Dahua P2P

Hello
I have problem with new RUT200 (LTE internet connection), first time issue apear few days after instalation.
Router is blocking connection for P2P Dahua NVR platform. Need to make factory reset and first configuration again, but after some time, issue apear again. Another WEB applications are working correctly in same time.
This device also have RMS problem very offen:
The device is redirected to the authentication system - this message apear multiple times in logs
After send SMS command “rms_status” → disconnected, protocol error

I don’t have physical access to device, RUT200 is far away from me.
I make few times firmware update with differents versions for device and modem - didn’t solve.

Hello,

Do you have remote access to the WebUI? If so, could you please take screenshots of the following pages:

  • Status → Network → Mobile
  • Services → Cloud Connection → RMS

Best regards,

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