RUT 955 not available go on

NETWORKING SOLUTIONS
1

Dear TELTONIKA Team,

i don’t have a solution for my problem.
Sry for my delay answer.
I was not at the work.

The TELTONIKA was POWER ON for nearly two weeks.
I did nothing.
Than it was available. I could connect me with the device.
I did a Firmware Update.
Now the Device ist again not available.

I would be very happy, if you help me.
Thank you.

I shared my Topic in the past.
“RUT 955 not available”

2

For reference - it was this topic:

RUT 955 not available

3

Can you confirm - did you successfully load firmware version 07.06.11 with Bootloader Menu?

4

Hi,
in the past i take Update about the Bootlader Menü to RUTXX_R_00.06.09.5.

How i wrote, after some days it was possible for me to login in the device.
In this Situation i did an update to the actual from the Firmware. The actual Version is not clear for me. The device managed himself, to the actual Firmware.

6

Hi,

Have you been able to access the device in any way after the bootloader? Could you provide more information about the current state of your device?

Best regards,

7

Hallo Marijus,
thank you for you help.

I try many different things with my device.
I did a Firmwareupdate about the bootloader menü in the past.
Base of my Study i see a long time with 100% CPU.
After a restart from the device, i don’t get an access.

My actual Situation.
The Device was more than 2 week with Power on.
I did nothing with the device in this 2 weeks.
Than it was possible for me to connect with the device.
I did an automatic Firmwareupdate.
After that the device was not available.

Now i open again the bootloader and i have access to the Firmwareupdate screen. Know, i am not sure what i should do.

What is you suggestion for an successfull System?

8

Hallo Marijus,

i choose follow way.
I open the bootloader menü and try to do a Firmupdate from RUT9_R_00.07.06.11_WEBUI.bin to the same. My intention was to do a Firmware reset. It was not working “Checksume fail”.

I did a downgrade to RUT9XX_R_00.06.09.5_WEBUI.bin.
The DHCP from the Device are not working. I get only an access to the device, if i give my Notebook a manual IP. But the DHCP from the RUT are active.

I would prefer at the moment to take a Power OFF / ON from the TELTONIKA. But by the last time, i did it, it was not possible to get an access. And than i have to do again a bootloader menü reset.

Can you help me.
Is it helpful for you, if i send to you an backup?

9

Hi,

From what I understand, you are not the first owner of the device and a colleague gave it to you. Could you check with them if the issues you’re experiencing existed before they handed it to you?

Additionally, the information you provided is a bit scattered. Could you describe the current state of the device more clearly? For example:

  • Does it power on?
  • Can you log in to it?
  • What firmware is it running?
  • What other issues are you experiencing with the device?

Best regards,

10

Hi,

they had the problems from the beginnings.
That is the reason, why i get the device from him.
My colleague ask me for my help, because I have some experience with TELTONIKA Devices. The other device’s works without problems.

For clearity of the Situation.
-The power is on.
-The Device Firmware is 6.9.5.
-The Device is not available.
-My Problem with de device
–At the moment i can’t get a connection with the device.
—Base of the Suggestion from my ticket before, i try my way with the bootloader menü. It was necessary to give my notebook a manual IP, because the TELTONIKA DHCP was not working. After that i could open the bootloader menü. It was not possible to take a Firmwareupdate to an higher Version. (Checksum error). I installed again a Version 6.9.5. After that i could login. After the next power off, than the connection to the device is not possible.

I hope i could give you an clear feedback of the situation.

Best Regards

11

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