RUT 955 not available

Teltonika Networks
1

Dear TELTONIKA Team,

i get a Device back from a colleague.
The Device are not available about the LAN cable and the Wifi.
I try it about the LAN-Port. I try all of the LAN ports.
I use the right antenna at the right place.
Push the Reset Button to get the Default Settings are not work.

I need you help on this point.
It will not works.

How i did the default settings?

  • I start the TELTONIKA and push the Reset Button more than 12seconds. During the time, the lights from the Signal increase and after that all of the lights go off.

I will be happy, you can help me.
Thank you for you Support.

3

Hello,

It’s good to hear that you’ve attempted a factory reset. However, considering the device was previously used by another person, it’s possible that the reset procedure may have been altered. In such cases, I recommend trying to access the Bootloader menu, which provides additional recovery options. You can find instructions for accessing the Bootloader menu here: RUT955 Device Recovery Options - Bootloader menu.

I hope this helps resolve the issue! Let me know if you need further assistance.

Best Regards,

4

Dear Marija,

thank you for you help.
It was possible to login in the device for one time.
For nearly 3 Min i get a 100% CPU Load (RAM25%, FLASH 17%).
Now the connection is again not possible.

You write in you answer about the Bootloader Menü.
In the uboot Menü it was necessary to upload a data.
I don’t find it in you online manual.
I load the RUTXX_R_00.06.09.5 inside the device.
Was it wrong?

Thank you for you help!

5

Via the bootloader menu, please upload a firmware file. If your device only supports legacy firmware versions, please upload the latest legacy version, RUT9XX_R_00.06.09.5. You can download it from here: RUT955 Firmware Downloads - Teltonika Networks Wiki.

Please keep me updated on your progress!

Best Regards,

6

Hi,
i uploaded this Version in my device.

7

Hello,

Thank you for confirming that. So, after you uploaded the firmware via the Bootloader menu, the device was accessible for a few minutes, but it became inaccessible again afterward? Did you make any configuration changes while it was accessible, or did you simply log in and that was it?

Best Regards,