RMS VNC Not working

Networking Solutions Question
1

Sorry for the insistence, but I’d like to understand why VNC links often have problems. The credits inside the router are always there, and updates are always done to the latest stable version.
It worked for about an hour earlier and now it doesn’t. Also, it only worked on the PC and not on mobile devices.

I’m waiting for explanations to give to the customers.

Thanks in advance

Thanks in advance.

Best regards

2

This issue is also applicable on our side. please look into this.

4

Greetings,

Please have a look at this reply on your other topic:

Best Regards,
Justinas

6

https://community.teltonika.lt/t/rms-vnc-not-working/20297/5?u=telsfauto

7

Hi ,

I tried restarting VNC and RUT, and now I can’t see the link even from my PC. Later, the router went offline on its own and after a few seconds, it came back online, so I was able to connect again only from my PC; others still can’t see the link.

It seems that restarting the router enabled the link visibility only on my PC.

I hope this information helps you understand the problem.

I look forward to your feedback.

Thanks

Best regards

8

Hi everyone, I found that setting the screen scale to 100% in the PC settings, as shown in the image below, makes the RMS VNC work correctly.
I hope this helps and we’re waiting for Teltonika to fix the issue.

Scale modification
Scale modification1274×637 73.6 KB

9

This fixed the issue we were having with VNC as well. Cheers!

10

Hope you get this sorted soon — connectivity issues that work intermittently like that are always the most frustrating to explain to customers. Fingers crossed someone from the team jumps in with a fix.