Hello, There is 1 post already regarding this issue but the following; When we want to connect through remote access, and than connect using VNC, we only see a black screen appear and no actual screen. This is only happening since recently, since the beginning of this week. NLA has been checked a…

Greetings, Apologies for the delayed response. Could you please clarify if you are still having issues with RMS Connect VNC or has the issue been resolved? Best Regards, Justinas

Hello, I would like to support this request. We are experiencing the same issue here. VNC access via “Remote Access” is no longer working. Direct VNC Viewer connections work fine. It used to work, but stopped functioning about two weeks ago. @Teltonika: Have you made any changes to VNC access …

Greetings, @acle could you please clarify, does RMS Connect VNC not work for you on a PC or a mobile device? Best Regards, Justinas

Hi everyone, I believe I have identified a reproducible pattern related to this issue, as well as a temporary workaround. The behavior seems to be linked to the combination of Windows display scaling and browser zoom level. To avoid duplicating the same investigation across several threads, I hav…

Teltonika Community

VNC black screen

Networking Solutions Issue

telsfauto August 2, 2026, 9:57pm 7

RMS VNC Not working Question

Hi everyone, I found that setting the screen scale to 100% in the PC settings, as shown in the image below, makes the RMS VNC work correctly. I hope this helps and we’re waiting for Teltonika to fix the issue. [Scale modification]

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