We have a Teltonika RUTM52 with two RG520N running the following firmware: RG520NEBDCR03A04M4G
Is there a new firmware for these modems ?
Occasionally we run into issues where connection fails to establish and if we try to refresh the connection, the router reports that the modem is not present or unreachable.. Only a reboot fixes the issue. Router is currently running RUTM_R_00.07.20.3
Greetings,
For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 17501.
Best Regards,
Justinas
thank you - form has been completed.
Hi, the form was completed. However I do not recall that anyone followed up on this.
Greetings,
My apologies, I have sent you an email.
Best Regards,
Justinas
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