Remote Access to LAN devices connected to RUTX12 requiring basic authentication

Hi,

I’ve been using the “Device Access” functionality for quite some time and it has been working flawlessly up to now.

The Problem is now, that I have to connect to a device which requires basic http authentication (usually a browser popup where you have to enter username and password), however the popup doesn’t show and the connection doesn’t open.

I’ve been trying to provide the username and password with the IP address to try to generate a URL like this (this was possible in older browsers but isn’t possible anymore, but I thought I would give it a try):
http://username:password@192.168.1.100
but the interface doesn’t allow me to enter username and password with the IP address.

Now I found this Teltonika Wiki entry from 2019:
https://wiki.teltonika-networks.com/view/Remote_access_to_Cisco_router_using_RMS

which has the following screenshot showing a “use custom basic auth” checkbox:

unfortunately I cannot find the option to do so and it seems that this functionality has since been removed.

Is there a way to specify the basic authentication e.g. via HTML Headers? or is there any other way to achieve this?

please help!

Hello,

Thank you for reaching out.

The wiki article you referenced is quite old and outdated. For accessing your LAN device via the HTTP/HTTPS protocol, I recommend following the updated guidelines provided in the wiki page for Remote Access to LAN Devices using the Device Access widget in the Device details page. You can find the instructions here: How to configure remote access to LAN devices in RMS.

Alternatively, you can use the RMS Remote Access service, which allows you to connect directly to your devices using various protocols, including HTTP/(s). Instructions for this can be found here: RMS Remote Access.

Best regards,