Issue with Mobile Network Connection - RUTX50 - 5G N78 band

Hello,

From your attached video, it seems like the internal LTE/5G modem restarts during the test you’re running. I can’t access the logread logs, but I presume it contains messages about a disconnected USB device.
If that’s the case, please ensure that:

  • You’re running the latest modem firmware - please navigate to System → Firmware, and check if the internal modem is on the latest available firmware. Please also attach the version you currently have installed to your next comment.
  • Try disabling the IMS service - leave VoLTE set to OFF, and then via the CLI, run the following command:
gsmctl -A 'AT+QCFG="ims",2'

Then re-run your test

  • Make sure all 4 antennas are tight and on the correct ports.

Best regards,