Hello,
Sorry for late response. It’s hard to determine what caused the problem with accessing the RUTX50 WebUI. If possible, could you provide logs from the time when this issue occurred? This will assist us in analyzing the situation, although I cannot guarantee that we will definitively determine the cause of the issue.
If the RUTX50 is inaccessible or far from your location, you can utilize SMS utilities to reboot it remotely.
Best Regards,