I want to report an issue with the “Something Else” message functionality (option for flagging a message in this forum).
Issue
I wanted to send feedback to a post via the flag functionality. However, I couldn’t send my fairly short “Something Else” message. The “Message” button was dimmed and the following text was displayed below the comment field: “enter at least 2000000000 characters”. The character count decreases when typing characters.
Comment
This, surely, must be a bug. You cannot seriously require 2 billion character input! Further, I wonder if the system could handle such long comment texts.
Suggestion
Review the functionality and make the necessary changes so that feedback can be sent via the flag functionality.
I generated a 100K character string and pasted until the browser crashed … and I was quite a bit away from the 2 billion requirement. Odd and incomprehensible choice … and so far not a comment from Teltonika in 14 days.
Apologies for a late response.
The issue arises from the fact, that private messages are disabled on this forum, thus reporting also seems to be affected. I will report the issue to the forum administrator, but for the time being, please use the other report options - we monitor them and take action if needed.
Thank you for reporting the issue!
It would help if there was a way to communicate with the community admins. The post was not specific to the Teltonica Networks category.
While on the topic …
Automatically closing topics after 14 days from the posting seems a bit limiting. If automatically closing a topic is needed, wouldn’t it be better to close it after (say) 14 days of inactivity?
Tags and sending direct messages (possible in the old forum) would be welcome.
Further: I see that @Daumantas (@-mentioning) is possible. Thanks for that.
And to end, the post I wanted to comment was https://community.teltonika.lt/t/trb500-modem-update-proceedure/1940: Please always post the checksums as text (not info in a screenshot) to enable copy/pasting as part of comparison with the checksums generated after a firmware has been uploaded to the modem/gateway.
Thank you for the suggestions, some of them were already relayed to the maintainers, but the rest I’ve forwarded now. I’ve also updated the modem update article.
