Alerts & Automations | Device Status Change

[Orbitel_Marcus]

Hi Guys,

I can see older discussions over the new Alerts & Automations and creating a Status Change rule as we were all used to in the legacy alerts. The latest I can see about this is in this ticket but it was said it wasn’t available. Since then, legacy alerts have been fully disabled and we can’t use them anymore.

Playing around in Alerts & Automations, we can create an automation for On / Off, however, it seems to continually trigger emails to be set if a device goes from Online to Offline, same the other way around.

So, instead of this alert reporting on status changes, it is reporting on the device status and so it’s sending emails constantly. Yes, we can configure cooldowns but would rather not.

Could anyone please share their thoughts on this?

[MatasR]

Hello,

Would I be right to assume that the Alerts & Automations template you’re using uses Dynamic monitoring?

Try setting up the alert template as seen in the image below:

Of course, for the action, you can pick email instead of notification.

Regards,
M.

[Orbitel_Marcus]

Hi Matas, Many thanks for that. Sorry, fully missed the ‘Status Change’ template.