My email was ignored with the ticket that was created. This issue has been going on for 22 days now. I would like to continue where we left off if I can have someone look into my issue.
My ticket is 18632.
Hello,
I can see that an email was sent to you on April 3rd requesting additional details about your RMS account, but we have not received a response. Could you please confirm whether you received our email?
Best regards,
Hello,
I did reply to the email but no response was given back to me. I replied on April 3rd with the information that was requested.
Hello,
Unfortunately, we have not received your email. Could you please make sure you press the reply button on the email we sent you and try sending your message again?
Thank you.
Best regards,
Can you resend the email so I can see where it is?
Hello,
We have resent the email. Please let me know if you can see it now.
Additionally, I kindly ask you to continue the communication in the original thread: 429 Too Many Requests Again
Thank you.
Best regards,
I have replied with what you have requested. Please let me know if you received my response.