The WiFi is intermittently inaccesible and clients can not connect until the power is cycled on the RUT241. User interface indicates that WiFI should be enabled and WAN and other functions still operating as normal.
(have downloaded a troubleshoot file)
Hello,
Could you please confirm which RutOS firmware version is currently running on your RUT241? If it’s from an older release, I’d recommend updating it to the latest RUT2M_R_00.07.12 version, as it includes various improvements and bug fixes.
Additionally, could you share some logs from System → Maintenance → Troubleshoot page, System log → Show section?
Best regards,
Hi, yes it is the latest firmware, R00.07.12, can I send/upload the troubleshoot archive privately?
Yes, for that I’ve sent you a form to fill out; when completing it, use 11964 as the ticket ID. Once submitted, we’ll contact you privately and request a troubleshoot file.
Best Regards,