Wifi Connection disconnect frequently

We RUTX50 as wireless bridge, the WAN connection to Access points disconnects frequently causing application errors. Also, Rutx50 keep connected to far access point instead of rooming to near access points. Only RUTX50 device have this issue, other devices work properly. Can you help fixing this issue?

Greetings,

Apologies for the delayed response.

Could you please clarify what is the firmware version on the device?

You may try enabling Fast Roaming under the additional settings (see screenshot below).


After enabling it, test different Fast Roaming configurations (simple mode, learning mode) and check whether this improves performance.

Additionally, are you using the stock Wi-Fi antennas?

Best Regards,
Justinas

Hi,

Thanks for the feedback! in our case fast roaming is disabled on the Wifi network as this network is based on MAC address authentication, so fast roaming will not make a difference from the netwrok side, do you see enabling it on Teltonika router will make a difference in Teltonika? Also in our case we do not use the stock antenna.

Greetings,

Apologies for the delayed response.

Could you please clarify whether you still require assistance or if the issue has already been resolved?

Best Regards,
Justinas