WebUI error after login - RUT956

NETWORKING SOLUTIONS
1

Hi,
I am using multiple routers of type RUT956, firmware: RUT9M_R_00.07.11.
3 of them are having an issue with the webUI: when I correctly insert the credentials in the login page, a “loading” widget appears, but then instead of bringing me to the overview page of the device’s dashboard, the website remains stuck in the login page.

If I use the devTools of chrome, I can see the following errors when I press the login button:

Refused to execute inline script because it violates the following Content Security Policy directive: “script-src ‘wasm-unsafe-eval’ https://cdn.jsdelivr.net/ ‘sha256-LV+4Blj3LIWsLHvvq37tdHwBQpq6ZOI+wHw3XeGsJzM=’ ‘self’ ‘sha256-8yE2w7Bv8/Il8SvtEkB35j3QNRei9CKtdX8HgqblU04=’ ‘sha256-Pv4HyWUIdh/mQalp8JMzRdM1eTkfzYhRRnW/9m4pzQ8=’ blob:”. Either the ‘unsafe-inline’ keyword, a hash (‘sha256-/83V68bpILlL4sGTUJ9oviiw3La/Bskmmf83WaWOw9I=’), or a nonce (‘nonce-…’) is required to enable inline execution. → the related element is:

Failed to load resource: api/session/status:1 the server responded with a status of 401 (Unauthorized)

I tried to install a Chrome extension to disable the CSP on my browser but the problem persists.
Moreover, I can correctly access the device by SSH and even if I force a reboot the problem persists.

What can I do to solve the issue? I cannot access physically those devices.

Best regards,
Federico Caroli

3

Hello,

Could you please confirm if you are accessing the router’s WebUI via RMS?

Was this issue present in previous RutOS firmware versions?

If feasible, I recommend upgrading to the latest available RutOS firmware version, RUT9M_R_00.07.12, using the following SMS command sent to the router:
<admin password> fw_upgrade

Best regards,

4

Hi Martynas,
Yes I accessed the WebUI from RMS. Additionally, I attempted to do the same by means of a port forwarding tunnel created through another device directly connected to the router.

I think the problem appeared recently (so, with the version 7.11) because some months ago I had been able to upgrade them from the WebUI.

I will try to upgrade the devices and I will let you know.

Best regards,
Federico

5

Hi Martynas,
Upgrading the firmware of those devices seems having solved the issue.

Best regards,
Federico

6

Thank you for the update. Great to hear that the issue was resolved now.

If you need further assistance or have questions, feel free to reach out.

Kind regards,

7

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