When I try to download the VPN client for remote access to my device, it is only available as an app on google play/app store. The .exe file is unable to be run on my computer (windows 11). Is this normal?
Hello,
Thank you for your inquiry.
It is normal for the VPN client for remote access to be available as a mobile app on Google Play and the App Store, but you can also connect to your RMS VPN Hub using the RMS VPN beta version app for Windows OS. You can download the .exe file for this app from the following link:
Download RMS VPN Beta for Windows.
Alternatively, you can use the OpenVPN client, which is also supported on Windows 11. To do this, you will need to download and import the VPN configuration file provided by RMS.
For more detailed information on connecting to the RMS VPN Hub, please refer to the following guide:
Connecting to your RMS VPN Hub.
If you need further assistance, feel free to reach out.
Best regards,
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