Validating list... Device with 6000938493 at line 1 could not be added. Please contact support for more information

NETWORKING SOLUTIONS
1

Trying to add my new RUTM50 to my RMS account. I get the following error:

  • Validating list…
  • Device with 6000938493 at line 1 could not be added. Please contact support for more information.

Hoping someone can help out.

3

Hello,

In order to resolve the issue that you are currently experiencing, additional provision of further confidential details is required. Hence, it is recommended that you reach out to your designated sales manager or the reseller from whom you acquired the device in question. They will be able to assist you in addressing this matter more effectively. If that is not an option, please fill out the Contact Us form here: Teltonika Networks - LTE Routers, Gateways & Modems for IoT

Best Regards,
Marija S.

4

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