Use RUT240 in Korea

[Taewook]

Hello
I have RUT240 and this is delivered from my colleage who is working in Germany.
Now, I am working in Korea but I cannot connect to this modem to Korea mobile.

Orignially, Orange company usim is inserted and delivered with RUT240 but connection is failed.
Also, I have changed to Korea usim but it is not working as well.

Is there any usage case to use in Korea? Should I specially set somthing?

Thank you.

[Edvardas]

Hello,

Could you please provide the product code for your RUT240 device? There’s a possibility that it may not be compatible with the Korean region.

For troubleshooting: Have you tried setting the APN manually? You can do this by connecting to the router’s WebUI and navigating to Network > WAN. From there, press the Edit button on the mobile interface in use. In the newly opened tab, disable Auto APN and select the appropriate APN from the dropdown list. If a suitable APN is not available, press Add new and manually enter the desired APN. If you are unsure of the specific APN, please contact your Korean operator for assistance.

If you plan to use a German SIM card, please contact your German operator to enable roaming on their end.

Best regards,

[Taewook]

Hello
How can I check product code?
And I tried to select appropriate APN but cannot connect it as well…

Best regards

[TeWe]

[Taewook]

Please refer this picture

[hrtx]

Did you try with latest 7.6.16 firmware? RUT240 Firmware Downloads - Teltonika Networks Wiki

[Edvardas]

Hello,

Regarding the issue you mentioned, may I ask which Korean operator’s SIM card you are currently using - some kind of local internet service provider or your SIM card using roaming in Korea?

This information could help us with further troubleshooting process.

Thank you in advance.

Best regards,