Device Feature Data from Sticker Note
Model RUT525 Router model supporting WiMAX.
Product Code G30044 Essential for identifying the correct firmware version.
Hardware Revision 1.1 Hardware version.
Required Firmware RUT5XX_R_01.00.819.bin The last working version that supported WiMAX.
Hello,
I have sent a form to the email address you registered on the community forum. Once you complete it, I will contact you privately and provide the firmware.
When filling out the form, please use ticket ID “16223”.
Best regards,
Hello Teltonika Community and Support Team,
I am requesting urgent assistance with obtaining an older firmware file for my RUT525 WiMAX router.
**The Problem:**
My device lost all WiMAX functionality and modem drivers after I updated the firmware to the latest available version for the RUT5XX series: **RUT5XX_R_01.00.875**. The WiMAX section now displays “N/A” (I have attached a screenshot).
**The Solution Required:**
The router was working perfectly on the older version: **RUT5XX_R_01.00.819.bin**. Since this file is no longer available on the official downloads page, I need this specific file to perform a downgrade (firmware recovery) and restore WiMAX functionality.
**Device Specifications:**
* **Model:** RUT525
* **Product Code:** G30044
* **Hardware Rev:** 1.1
Could a Teltonika representative or a community member who has a copy of **RUT5XX_R_01.00.819.bin** please provide a secure download link?
Hello,
We haven’t received your completed form yet. Could you please fill it out again? I’ve re-sent it to your email address.
Best regards,
Dear Marija,
Thank you for sending the form again. Unfortunately, I was unable to locate or open the attachment in my email.
To prevent further delay, I am providing all the requested information directly below, as I desperately need the firmware file to restore my router.
**Ticket ID:** 16223
**Issue:** Router is not booting/working correctly and requires a full system recovery (Firmware Flash) via the Bootloader.
**Router Device Details (from the sticker):**
* **Model:** RUT525 WiMAX (G30044)
* **Serial Number (SN):** 04703058
* **HW Revision:** 1.1
**Action Required:**
Please send the specific firmware file for WiMAX support: **RUT5XX_R_01.00.819.bin**.
Thank you for your understanding. Please let me know the best method to receive the file privately.
Best Regards,
Zaid
Hello,
Please avoid sharing sensitive information such as serial numbers or MAC addresses publicly on the forum, as it can be unsafe.
Regarding the file, I’m not able to attach it here, so it’s necessary for you to complete the form in order for me to contact you privately and send the file via email.
Could you please clarify whether you are not receiving the form at all? If so, please check your spam/junk folder.
If you do receive the form, what issues are you experiencing when trying to open it? Have you tried using a different browser?
Best regards,