Upload bandwith limited?

Hello,
I am using a Teltonika RUTX12 to communicate send a vehicle’s onboard video to the cloud, when starting streaming the video latency (checking with a ping) goes from 30ms average to 1500ms and above, even losing connectivity sometimes, and just the first video frames are received. I connected another computer to the router and when starting uploading video from the vehicle, ping both the vehicle and the additional computer suffer this connection issue which I think means there must be something wrong with the router configuration, such as the upload bandwidth limit.

Also, internet connection is provided from a SIM card, I tested with two different ones with no limitations and the behaviour was the same.

Right now I am testing with just one video stream at a very low resolution (360p) and still the same problem.

However I could not find anything weird in the configuration, do yo have any idea on what could be wrong?

Thank!

Hello,

Apologies for the delayed response.

Please ensure that no limitations are set in Traffic Shaping. You can find more details here: RUTX12 Traffic Shaping.

Could you confirm the RutOS firmware version currently installed on your device? If it is not the latest version (7.11.3), please download it from this link: RUTX12 Firmware Downloads, update your device, and check if the issue persists.

Additionally, could you specify whether the router is connected via Ethernet cable or WiFi?

For the mobile connection, please share a screenshot of the Status → Network → Mobile page.

Best regards,