Upgraded to 7.11, Tailscale issues

NETWORKING SOLUTIONS
1

I updated my RUTX11 to RUTOS 00.07.11 today, and I cannot get my Tailscale connection to come back up. On the Services → VPN → Tailscale page the “Tailscale status” just shows a spinner.

I have tried removing the Tailscale package and reinstalling and that made no difference, have also tried the basics like a router reboot.

Attempting to run this from the CLI gives:

root@Teltonika-RUTX11:~# tailscale up
Segmentation fault

Are there log files somewhere that might provide more information into where this is failing?

2 Likes
2

Hello,

To troubleshoot this issue further, I’ve sent you a form to fill out. Please use the ticket ID “10670” when completing the form. Once submitted, we’ll contact you privately for further investigation into the issue.

Best Regards,

1 Like
4

Hello, I am having the very same issue. Ping me, if you need more Info.

5

Hello,

Our R&D team is already aware of this issue and is actively working on resolving it. A fix is planned to be included in the upcoming 7.11.1 firmware update.

Best regards,

1 Like
6

Hi,
Same issue on rutX10 and rutX08 as well!
One of the deal breakers using Teltonika combined with tailscale

Awaits fix which hopefully will come soon.

7

Hello,

I’ve sent you a form to fill out, for the ticket ID use “10670-2”, once submitted, we will contact you privately with the current solution for this issue.

Best regards,

8

I also have this issue too… whats the fix?

9

Hi there,
I’ve sent you a form to fill out, for the ticket ID use “10670-3”, once submitted, we will contact you privately with the current solution for this issue.

Best Regards,

10

Same problem for me, I’m on a RUTX50.

Do we have a timescale for Firmware 7.11.1 being available please?

Should I downgrade to an earlier firmware until the new version is available?

1 Like
11

Hello,

There is no specific release date for firmware version 7.11.1 yet, but it is expected to be available soon.

In the meantime, you can downgrade to an earlier firmware version to resolve the issue. Alternatively, if you prefer, I can provide a temporary solution for Tailscale on version 7.11 until the new firmware is released.

If you’d like to proceed with the current solution, please fill out the form I’ve sent you (for ticket ID, use “10670-4”). Once submitted, I’ll contact you privately with the necessary steps.

Best regards,

1 Like
12

Hi,
I also have this issue with the RUTX50 and 07.11 – could you provide me with the fix please?

13

We have the same issue across multiple RUTX50 devices with firmware 7.11. Please can you share the temporary fix with me asap?

14

Hello,

I’ve sent you a form to fill out, for the ticket ID use “10670-5”, once submitted, we will contact you privately with the current solution for this issue.

Best Regards,

15

Hello,

I’ve sent you a form to complete. Please use “10670-6” as the ticket ID. Once the form is submitted, we will reach out to you privately with the current solution to this issue.

Best regards,

16

Hi Martynas,

I’ve downgraded the firmware to the last version and tailscale is back working. I would prefer to have the new/current firmware (and its fixes) if you have a tailscale working version please.

I’ve not received a form from you? Would it be by email or message in the forum?

17

Hi there,

I’ve resent the form—could you please confirm if you have received it? It should arrive in your email inbox.

Best regards,

18

Hi,

Yes I’ve received it. Just completing it now. Thank you.

19

Hi Martynas. How did you send this form? By email? I didn’t receive anything.

20

Hello, I’m here for this hotfix as well please. Is there a new(er) package that can be installed that doesn’t segfault on 7.11?

@DwainPipe if you have it, would you mind sharing details of the workaround?

22

Hello everyone,

This Tailscale issue has now been officially resolved with the release of firmware version 7.11.1.

Best Regards,