Hi, I’am having issue connecting to the app. I have EVC2-802062. I forget Bluetooth device as instructed in the error message, but it does not help. I need to Turn OFF AC isolator/breaker (grid side) wait for couple of minutes and turn it ON. Then I do the pairing again and it connects to the app successfully. BUT unfortunately after 1 day or even less it does not work anymore. It gives me same Unknown Error again. I can repeat same steps, but the outcome is same - after 1 day or less it stops working and I see same error. How can this be fixed?
I did not use any other device to connect. Only installer used his device to do initial setup.
