UNKNOW_0000 wifi

I have a RUT950 that has the “UNKNOW_0000” wifi and 0’s for mac and serial issue as in the link below.

Would a tech be able to contact my email address for a remote session to have a look please?

Hello,

I have sent you a form to fill out. Once completed, I will contact you privately to arrange a remote session. Please use ticket ID “9084”.

Best regards,

Hi Marija

Thank you for the form. I did fill it out but I didn’t use the ticket ID 9084 I’m sorry.

It’s okay, we will be in touch with you shortly.

Best regards,