UNKNOW_0000 wifi

[CV05]

I have a RUT950 that has the “UNKNOW_0000” wifi and 0’s for mac and serial issue as in the link below.

RUT-950 - Admin page not reachable after firmware update

Hi, It looks like your device has lost its manufacturing information. To solve this issue, we need to have a remote session with you. Since we will be handling private information, we’ll conduct the arangments on a secure platform. Instructions on how to access this platform have been sent to the email address you used to register on this forum. Best regards,

Would a tech be able to contact my email address for a remote session to have a look please?

[Marija]

Hello,

I have sent you a form to fill out. Once completed, I will contact you privately to arrange a remote session. Please use ticket ID “9084”.

Best regards,

[CV05]

@Marija

9084

Hi Marija

Thank you for the form. I did fill it out but I didn’t use the ticket ID 9084 I’m sorry.

[Marija]

It’s okay, we will be in touch with you shortly.

Best regards,