Unable to access RUT241

I have been able to access he router prior to reboot. But it will not allow any access to log back in. I have tried the password that was provided as well as the new password which was set.

I have also performed a factory reset on the router and again unable to access.

When I was in it previously, there was an error with the RMS page. It kept saying it did not exist so could not set that up. We have tried connecting via different devices in case it was my system, but again this has not worked.

Any help would be great, cheers

Greetings, @gthomp,

Welcome to the Teltonika Community!

Since you’ve already attempted a factory reset, there is one more option you can consider. As a final step, you may try reinstalling the firmware using the bootloader menu. This process fully reinstalls the software and removes any previous configurations or corrupted settings that may be causing the issue.

You can download the correct firmware version for your device here:

A detailed step-by-step guide on how to access and use the bootloader menu is available here:

I hope this helps. If the issue persists or if you need any further assistance, feel free to let me know - I’ll be glad to help.

Kind regards,
V.