TRB501 slow bridge performance & firmware update

Networking Solutions
1

Hello,

I’ve been having some issues with the TRB501 as stated in other topics with the modem crashing daily and the need for restart. Support had reached out to in order to upgrade the modem firmware of my device two weeks ago and I filled the form (ID is 16039-3). Since then even though I sent an email again no one has reached out so we can proceed…

The other problem I am facing is when I put the WAN in bridge mode the performance drops dramatically and I only see speeds of about 200 Mbps whereas NAT is usually 600 Mbps. I’ve seen these issues on the TRB500 but its still not fixed on the 501?

Regards,

Andy K.

2

Greetings, @an_kal ,

Thank you for your message,

I found your ticket in our system and sent you further instructions. Please check you email inbox for more information.

Warm regards,
V.

4

Hello

please provide me with these instructions too as I have the same issue.

Regards

Frank, IT-Administrator

5

Greetings, @Avocado,

Thank you for your message.

To avoid any confusion and to keep the discussion structured, I kindly ask you to create a separate thread specifically for this issue. We will continue the communication there and provide further guidance as needed.

Thank you for your understanding.

Warm regards,
V.