Good Morning
I own a TRB500 device currently running modem firmware RG501QEUAAR12A11M4G.
Could you please confirm whether a newer modem firmware version is available for this device? If so, I would appreciate it if you could provide the appropriate update file and any related instructions.
Device details:
Model: TRB500
Modem firmware: RG501QEUAAR12A11M4G
Firmware version: TRB500_R_00.07.19.4
Kernel version 4.14.336
Thank you for your support.
Best regards,
Hello,
For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 17782.
Thank you,
V.