Trb500 5g not working

Hello i just bought a used trb500. Problem is it wont connect to 5g just looking at the speeds and when i select 5g only it dosnt work at all. 4 and 5g light shines 2 dots connection strength. Anybody know how to fix it or what addutional information do i need to provide? I know the network and simcard has 5g its telia in sweden tried the same sim in my s23 ultra which has 5g

Hi,

Are all antennas attached? Try moving closer to window, open space, where better connection signal is.

Open WebUI and go to Status->Network->Mobile page it gives information about mobile bands, signal strength values. etc.

Hello @Boomking,

First of all, as lemondude mentioned, could you confirm whether all four of the LTE/5G mobile antennas are properly connected to the TRB?

For now, I’d also recommend setting the preferred network type to Auto (5G/4G/3G auto) rather than forcing it to 5G only.

Additionally, could you provide a screenshot of the Status → Network → Mobile page from your TRB500? Please make sure to hide any sensitive details like public IP, IMSI, or ICCID before sharing.

In the meantime, I’d also suggest reviewing mobile signal improvement recommendations available on the wiki page here:

Best regards,

Hi i have tried moving it outdoors and only yielded a faster upload. Tried it again today ang got faster download but not 5g speeds but similar to phone. Yes ive adjusted the antenna all 4 are fimly attached



Antennas are connected firmly, the device is running in auto right now, i sent the images in message above, i will look into the signal improvements tommorow when i have time to do some real work on it

From screenshots I can see you’re using older FW version, try updating to newest (7.15.2):