In effort to resolve flakey behavior of multiple TRB245 we are using, I have tried entering the bootloader using power up with reset held in but cannot get TRB245 to enter bootloader mode. There appears to be several versions of instructions for entering bootloader mode, one says hold reset for 3-4 seconds and another says hold reset for 4-8 seconds but neither work for me. Unit is batch 044. Please advise correct process for entering bootloader.
Greetings,
In order to place the gateway into the bootloader menu state, follow these steps:
- Plug Ethernet cable from your computer to TRB245 Ethernet port.
- Press and hold the reset button.
- While holding the reset button, plug the power cable into the gateway. Continue holding the button for another 5 seconds.
- Release the reset button.
- The LEDs will begin to blink rapidly, indicating that the device has entered bootloader mode.
If you followed all the steps correctly, all panel LEDs should light up. This means that the device is in the bootloader menu state. If that is not the case, repeat the steps again.
If the device doesn’t go into bootloader mode, it could be a hardware issue, since the bootloader is the last resort option to recover a device. I would suggest contacting your distributor for RMA if warranty is still valid.
Best Regards,
Justinas