Hy, we have a TRB142 that doesn’t recognize neither the inserted sim-card nor its own serial number after an update with the latest stable release of its firmware. What went wrong?
Even after successful updates orders like “opkg install python3-pyserial” and “opkg install nano” don’t seem to be working anymore like they did with the old firmware. How can this be fixed?
Hello,
It looks like your device has lost its manufacturing parameters. To help resolve this, we’ll need to arrange a remote session.
I’ve sent you a form to fill out — once it’s completed, I’ll contact you privately with more details about the session. Please use ticket ID “16131” when completing the form
Best regards,
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