Hi
I tried factory resetting my device but this seems to have failed and it no longer boots, i have seen other threads mentioning fastboot recovery but no links seem to be active, is there any guides for this?
Thanks
Hi
I tried factory resetting my device but this seems to have failed and it no longer boots, i have seen other threads mentioning fastboot recovery but no links seem to be active, is there any guides for this?
Thanks
Hi, @don.greening
Please… Take a look at
Thanks for the reply, this was one of the threads i have tried but the link for the rootfs.ubi is not working
Greetings,
Apologies for the delayed response.
If the warranty is still valid for the device, we don’t recommend attempting the fastboot process, please contact your distributor to initiate the RMA process.
Best Regards,
Justinas
Hi @Justinas
Thanks for the reply
I don’t believe the unit has warranty, i am happy to take responsibility if the device is bricked during recovery if you are happy to send over the files needed?
Thanks
Greetings,
For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 19132.
Best Regards,
Justinas
Thanks @Justinas
i have filled out the form.