TRB140 newer modem firmware

NETWORKING SOLUTIONS
1

Hello,
I own a TRB140 running firmware TRB1_R_00.07.14.3 and modem firmware EC25EUGAR06A05M4G_BETA1108_01.005.00.000

I would like to get the latest firmware to get off the beta branch.

3

Good afternoon,

In the first instance, can you please see if you can upgrade the firmware via WEBUI, from the server, in firmware update section.

To update it manually, you would need the modem firmware file. As the manufacturer of the modem is Quectel, I would recommend contacting them for the file, and instructions how to install it.

Regards,
Arturas

4

Hello, the firmware of the device is the latest out there. And the modem cannot be updated via FOTA. There are a alot of threads with the same question that got the answer that the modem firmware is propriatary and that they should follow a link and provide a special ticket ID, but all of them are closed by now so cannot use them

5

Hi there,

Can you advise on why the modem upgrade file is necessary in this instance? Are you having issues with our device? Any feedback is always appreciated and will be passed on to relevant channels.

Regards,
Arturas

6

Hello,

I want to update since I have some speed issues. It also feels better to be on a “production” release than a beta.

7

Hi there,

I have sent you a form for private communication, please fill in the form, and in ticket ID provide this query ID which is 14056.

Regards,
Arturas

8

Thanks! Sent in the form.