TRB140 Mail not working

[Hagen-MPI]

Dear all,

We recently purchased a TRB140 device to use with the SMS2Mail functionality. Today, I finally had the chance to insert the SIM card and properly set everything up.

However, I’m currently facing an issue with configuring the email settings. I’m not using a Google server, but rather one provided by GWDG. I also tested it with my own Mailcow server, but in both cases, I only receive a “NOOP” response and no emails are sent.

The device is running firmware version TRB1_R_00.07.15.2, and the WAN interface is set as the default route.

Could you please assist with resolving this issue?

Best reagards,
Hagen

[Matas]

Hello,

Sounds like a configuration issue, could you please share your configuration under System → Administration → Recipients?

Please blur out email addresses, passwords and such.

Additionally, I found these SMTP settings for GWDG: https://docs.gwdg.de/doku.php?id=en:services:email_collaboration:email_service:pop3_und_imap

Check if yours match.

Regards,
M.

[Hagen-MPI]

Hello MastasR,

thanks for reply. The settings are match how I can see that or do I need to use POP3S or IMAPS?

Here are my configuration for the mail.

Thanks a lot and kind regards,
Hagen

[Matas]

Hmm.. Settings look to be correct. I’d like to view the logs, and for that I’d like to continue our conversation in private. I’ve sent you a form to fill out to avoid accidentally leaking any sensitive information. In the Ticket ID field, simply enter the thread’s number, which is 14463.

Thank you,
M.

[Hagen-MPI]

Thank you for your help. What should I enter in the Ticket Description field?

[Matas]

Usually it would be the description of the issue that you’re experiencing, so you can just copy & paste what you wrote in your initial post.