TRB 140 Mobile Data disconnected

Networking Solutions
1

Hallo, ich habe ein Problem mit einem TRB 140, nach dem Wechsel der SIM Karte bekommt das Gerät keine Datenverbindung, Mobile Data disconnected (internal modem), Zustand registed (home); m2m-mobil;4G(FDD LTE). Hat jemand eine Idee

3

Hello,

To help us better understand the issue, could you please share a screenshot from the device’s Status → Network → Mobile page at first?

Please also confirm whether the new SIM card requires a PIN code. If it does, you can enter it under Network → Mobile → General.

Additionally, if Auto APN is currently selected, please try setting the APN manually (via Network → WAN → mob1s1a1 settings) according to your SIM provider’s details.

If the issue persists, please share the system logs, with any sensitive data hidden, from System → Maintenance → Troubleshoot (clickimageon that page).

Best regards,

4

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