Time Sync issue

NETWORKING SOLUTIONS
1

The issue with our RUT950 about the Operator Time Sync issue. We use a private APN with no internet connection, so we rely on the operator time sync function. It simply does not work on 7.6.3.

2

Hi,

Try updating to newest available FW version (7.6.18)

4

Hello @m.basiouny,

Could you please confirm whether the latest available firmware has resolved your issue?

Best regards,

5

Hello @Marija ,

I have tested most of the firmware versions, including the latest one, but the issue still persists.

Thanks,

6

Try executing AT command: AT+CCLK? (either in CLI or in WebUI in Troubleshoot page Modem debug section).

To check if operator returns correct time.

7

Hello,

It’s an M2M SIM card without internet access.

Thank you.

8

Hello,

You can manually set the time via the WebUI by navigating to System → Administration → Date & Time → General.

Additionally, if you have a local NTP server, you can configure it in System → Administration → Date & Time → NTP.

Please let me know if this works for you or if you need any further assistance.

Best regards,