I have three RUT240s. All three work fine with a Rogers SIM card using APN ltedata.apn.
Customer provided three Telus SIM cards with static IP on a data-only plan, using APN staticipwest.telus.com
None of the Telus SIM cards will work on the RUT240s. I get operator = “N/A”, operator state = “denied” and data connection state = “disconnected”. Cusomer has triple-checked the SIM cards and I have contacted Telus support to confirm the cards are activated.
In Web UI, under Status/Network/Mobile it seems to be continually trying to connect. If I click on the Restart Connection button on the bottom sometimes the operator will briefly show “Telus”, sometimes the operator state will briefly show “registered, home”.
Is this a SIM card problem or a RUT240 problem?