Teltonika support RMS

[Guldis]

Hi

After 2 efforts to contact Teltonikas support without any reply, last resort is to reach out in this forum

Issue - After 4 years of service my rutx11 broke down. During 2023 I purchased a 5 years credit package that was registred to rutx11. Since a few weeks I replaced the rutx11 with rut360. All works besides my credit package is missing in my RMS portal, so there is no way for me to bind the rut 360

So please, if support or anyone else knows how to reconnect my already paid for credits would be very helpful

Thank you!

[Marija]

Hello,

I have sent you a form to fill out. Once completed, I will contact you privately regarding this. Please use ticket ID “10046” for reference.

Best regards,

[Guldis]

Thank you

Will continue by email