Teltonika RUT240 Bad Gateway

[jhamlyn]

reset device from reset switch

ping 192.168.1.1

response ok

http 192.168.1.1

Bad Gateway

The process did not produce any response

reboot router and hold pin in while connecting power

wait more then 4 seconds - we did 10

static set 192.168.1.2 on windows 11 machine

ping 192.168.1.1 - ok

http. 192.168.1.1/uboot.html

loads and displays the uboot update page.

Cant find any where a file to load up here. -

http. 192.168.1.1/index.html

Bad Gateway

checking again that we are in the correct mode

http://192.168.1.1/uboot.html

uboot page comes up

so now what - I cant load the firmware update, and I have a rut240 that works as a nat but cant be managed and set for 4G services

serial 1107131347
RUT24004A000
Batch 080

[Marija]

Hello,

Please avoid sharing sensitive device information, such as the serial number, on public forums as it could be unsafe.

Regarding your issue, could you please specify which firmware version is installed on your RUT240?

Best regards,

[jhamlyn]

I cant access the web server and there is no screen on the device …

any suggestion of how I do that ?

thank you

[jhamlyn]

HERE IS ONE OF THE DEVICES THAT IS NOT WORKING
I can send all the units that are not working

Is there any assistance available

regards

Jeremy

[Marija]

Hello @jhamlyn,

Please avoid sharing sensitive device information such as the serial number, MAC address, and IMEI on public forums, as it may pose a security risk.

Regarding your issue, please follow these steps to place the router into bootloader menu mode:

1. Unplug all cables from the router.
2. Connect an Ethernet cable from your computer to the router’s LAN port.
3. Press and hold the reset button.
4. While holding the reset button, plug in the power cable and continue holding the button for another 4 seconds.
5. Release the reset button.

If done correctly, all panel LEDs should light up, indicating the device is in bootloader mode. If this does not happen, please repeat the steps.

The router’s IP address in bootloader mode is always 192.168.1.1, regardless of its previous configuration. To access it, you need to set a static IP address on your computer within the 192.168.1.0/24 network (e.g., 192.168.1.2). You can find setup instructions here:

• Windows
• Linux

Once your computer’s IP is set, open a web browser and go to 192.168.1.1/index.html. Upload the firmware image and click the Update button. You can download the firmware from here: RUT240 Firmware Downloads.

The update process will take approximately 120 seconds. After completion, don’t forget to restore your computer’s IP settings.

Please let me know if you need further assistance.

Best regards,