Teltonika RMS public IP

Hello everyone.
I have a RUTC50 and as WAN there is a single sim from the operator TIM Italy.
When I access via the “Teltonika RMS” app or via the web interface rms.teltonika-networks.com I am shown the IP address of the connection that does not correspond to the real public IP address. For example, on RMS the IP 10.72.52.54 is displayed, while if I connect via a device (lan or wifi) directly to the RUTC50, the real public IP address (dynamic in my case) of my operator is 217.201.248.208. I understand that the NAT masks the IP, but I do not understand why the RUTC50 displays this private IP address instead of the public one.
Through the RMS interface I should be able to display the real public IP.
At the moment, if I can’t connect directly via lan or wifi to the RUTC50 network, I have no way of knowing remotely what the real assigned public IP is. Is there a way to solve this problem?

Thank you in advance

No response from Teltonika? :face_with_diagonal_mouth:

Hi,

If you are getting private IP that is going through NAT (10.0.0.0/8 range) then there is little to no need for forward facing IP. You cannot access your device using this IP as basically all ISPs and mobile operators will block this kind of traffic. The only real solution is to get SIM that is giving you public IP.

If you really want to get it and you have access to RMS then

  1. connect to router’s CLI via RMS
  2. Enter username: root, password: same as logging in to WebUI
  3. In CLI enter curl api.ipify.org and it should spit out public facing IP
1 Like

Thank you very much for your reply :handshake:

Is there a command/automation where I can have this command run every time the public ip address changes and an email is sent to me with this new ip address?

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