Ssh access denied

NETWORKING SOLUTIONS
1

I am able to sign in to my TRB500 using a web browser but when I attempt to connect via ssh using putty using the same credentials I get “access denied”. SSH access is enabled under System > Administration > Access Control. We need to scan using Nessus as part of our preparation for a CE+ audit. Can anyone help please?

2

Forgot to say: Firmware is TRB500_R_00.07.07.3

3

Hello,

Thanks for reaching out!

For SSH access, you should try root instead of admin. And password is the one that you’re using to connect the WebUI.

Please try and let me know about the results!

Kind Regards,
Caner

5

@Caner Sorted! Thanks very much!

6

Hello,

I’m glad to hear that!

Please don’t hesitate to ask on this forum if you have any other questions or concerns…

Regards,
Caner