Hallo, ich habe folgende Probleme mit meinem neu erworbenen RUTX50:
nach ca. 24h sind die WLAN Netzwerke (2,4 und 5 GHZ) für Clients nicht mehr sichtbar. Erst ein Neustart führt dazu, dass diese wieder verfügbar sind
Wenn ich im 5 GHZ den RUTX sowohl im Access Point, als auch im Client Modus betreibe, führt das dazu, dass im Gerät zwar angezeigt wird, dass der 5 GHZ Access Point zwar läuft, er ist aber für Clients nicht mehr sichtbar. Man kann sich mit diesem erst wieder verbinden, wenn man die 5GHZ Client Verbindung deaktiviert. Sobald man diese aktiviert, ist der 5GHZ Access Point nicht mehr verfügbar.
Vor dem Update auf die neueste Firmware hatte ich noch folgende Probleme, deren weitere Existenz ich leider nicht mehr verifizieren kann, da bereits nach 24h ein Neustart notwendig ist, um die beiden Probleme oben abzustellen. Nach ca. 24h ist es dazu gekommen, dass die Client WLAN Verbindungen regelmäßig “Down” waren, sodass WLAN Fishing außer Betrieb war. Auch hier war ein Neustart notwendig, um diese Problematik zu beheben. Weiterhin ist die Übertragungsrate der Access Point WLANs mit der Zeit immer langsamer geworden. Auch hier musste zunächst ein Neustart erfolgen, um die Problematik zu beseitigen.
Ich dachte zunächst an einen Hardwaredefekt und habe deswegen einen zweiten RUTX50 bestellt. Dieser zeigt exakt die gleiche Problematik, sodass es wohl eher nicht an der Hardware liegt. Der oben beschriebene Umstand ist extrem ärgerlich. Was könnten mögliche Lösungen sein?
Firstly, I’d suggest updating the device to the latest firmware without the option to Keep settings enabled. This will help you avoid any configuration issues.
As for the WiFi, the issue could be related to DFS channels. If the default 5GHz WiFi channel was changed to anything over 48, then DFS scanning will take place. If a radar signal is detected, the router should usually change the wireless channel, but as it’s locked manually, it will have no other choice other than disabling 5GHz radio completely.
Please make sure the channel is either set to Auto, or to any of non-DFS channels (36-48), and the appropriate country code is selected.
Lastly, in case it is not enabled (it should be if the device was reset), please navigate to Network → Firewall → General Settings and enable Software Flow offloading, as well as Hardware flow offloading.
thanks for the quick reply. As I am using both the 2.4 and the 5 GHz Wifi in Access Point mode and Client mode the channel is locked to the channel of the Client Wifi. That is at least, what the RUTX50 is showing. I changed the settings suggested. Still the 5GHz Access Point Wifi is not available for clients (it shows it is up in the RUTX50) as long as the RUTX is connected as a client in a 5HGHz Wifi. As soon as I stop that, it is possible to connect to the 5GHz Wifi. Today the Wifi networks didn’t crash after 24 hours. However the speed was quite slow after the 24 hours. After a reset the speed of the Wifi connection was back to normal. So this issues unfortunately also still remains. Please let me know further steps I could try.
in the meantime I also did a reset of the RUTX50 and set up just the basics. The issue remains the same. As soon as I add a 5GHz Client network the 5GHz Access Point of the RUTX50 cannot be accessed anymore. In this setup the 5GHz Wifi which was joined used channel 52. Therefore the Access Point Wifi was also running on channel 52. If I force the Wifi which was joined on channel 36, the 5GHz Access Point Wifi of the RUTX 50 can be joined. As I will not be able to change the setting of the Wifi in other routers than mine (which was the case here) this cannot be a permament fix to this issue. I would be happy to get some more advice.
Since the access point you’re connecting to is in the DFS range, it’s hard to say if the issue is related. There are some improvements coming to the RUTX devices with 07.06, but as I’m not sure what issue is causing this behavior, I cannot guarantee a fix.
For testing, could you try leaving the 5GHz in client mode, and 2.4GHz in access point mode? This will help us better understand at which part of the chain the issue could lie.
thanks for your reply. I will try as suggested. Today I had the device running with the following setup: 5GHz in Access Mode. 2.4 GHz in both Access and Client mode. In the Wireless setup it shows that the 2.4 GHz Client Wifi is still running but with no signal. In the WAN setup shows that Wifi is down and the mobile connection is being used. This is also an issue the RUTX50 is constantly showing. Only after rebooting the 2.4 GHz Client mode is working again. Maybe this helps to understand the issue. I will get back to you with more updates after having changed the settings by you, as suggested.
I tried the settings as suggested (5GHz in client mode and .4 GHz in access point mode) and the RUTx 50 is working fine. No crashes of the device, Wifi is always accessable and the speed is not dropping after a certain period of time. To cut it short it is working as one would expect.
With this result, does this mean, the update of the firmware you were mentioning will fix that issue?
Is there anything else that I should try for you to allow to identify what is causing the behavior with the prior setup?
are there any updates in regards to further steps or outlook if the firmware update will fix the issues I am experiencing with the RUTx50 you would be able to
as this thread is being closed soon it would be great, if you would let me know, if the upcoming firmware update will fix the issues I am experiencing.