RutX50 with 5G-Band N78 unstable

NETWORKING SOLUTIONS
1

I have the following issue:

  1. When using Vodafone DE, the modem crashes on conducting Speed Test. Once excluding Band N78, everything works stable.
  2. When using T-Mobile DE, no problems but N78 is not used by T-Mobile at my location.

Could this issue please be directed to R&D Team, since I read another Thread with similar Symptoms?

2

Hello,

This was already a known issue, and our R&D was aware of it.

To provide a current fix, a form has been sent to your email (used for registering on the forum). Please complete the form using 12992 as the ticket ID. Once submitted, we will contact you privately with instructions for the current resolution.

Best regards,

4

Dear Martynas,
I have done as requested, thank you in advance!
Best regards!

5

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