RUTX50 Unstable

Modem FW: 04.200.04.200
It went offline 04:43 CET this morning.
It came online again today at 13:07 CET

The log doesn’t show anything about that, only the wifi client try to get connection.

Hello,

Without the logs from the timeframe when the disconnection happened, there isn’t much we can troubleshoot here. Additionally, RSCP is quite low, which could cause issues.
Since the issue almost always occurs around 4:45 it would suggest that the issue may be related to the carrier, as they could be forcing new DHCP leases to all clients or something similar. If you are not willing to share the logs from the disconnection, I’d simply recommend setting up a scheduled reboot at 5 AM to mitigate any instances where the router does not automatically recover the connection.
If you’d like to setup a private communication channel, please contact your sales manager or reseller and they will help you to get in touch with us via the private channels. If neither of these is an option, please fill out the Contact Us form here: Teltonika Networks - LTE Routers, Gateways & Modems for IoT

Best regards,

I Will upload log later today :+1:

The LOG:

Tue Sep 12 00:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 00:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of
Tue Sep 12 01:55:53 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 01:55:53 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of
Tue Sep 12 02:55:53 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 02:55:53 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of
Tue Sep 12 03:16:31 2023 daemon.info dnsmasq-dhcp[3449]: DHCPREQUEST(br-lan)
Tue Sep 12 03:16:31 2023 daemon.info dnsmasq-dhcp[3449]: DHCPACK(br-lan)
Tue Sep 12 03:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 03:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of
Tue Sep 12 04:48:41 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED
Tue Sep 12 04:48:41 2023 kern.notice : WiFi client disconnected:
Tue Sep 12 04:48:41 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: authenticated
Tue Sep 12 04:48:41 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: associated (aid 1)
Tue Sep 12 04:48:41 2023 daemon.notice hostapd: wlan0: AP-STA-CONNECTED
Tue Sep 12 04:48:41 2023 kern.notice WiFi client connected:
Tue Sep 12 04:48:41 2023 daemon.info hostapd: wlan0: STA
Tue Sep 12 04:48:41 2023 daemon.info hostapd: wlan0: STA WPA: pairwise key handshake completed (RSN)
Tue Sep 12 04:48:43 2023 daemon.info dnsmasq-dhcp[3449]: DHCPDISCOVER(br-lan)
Tue Sep 12 04:48:43 2023 daemon.info dnsmasq-dhcp[3449]: DHCPOFFER(br-lan)
Tue Sep 12 04:48:43 2023 daemon.info dnsmasq-dhcp[3449]: DHCPREQUEST(br-lan)
Tue Sep 12 04:48:43 2023 daemon.info dnsmasq-dhcp[3449]: DHCPACK(br-lan)
Tue Sep 12 04:53:14 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED
Tue Sep 12 04:53:14 2023 kern.notice WiFi client disconnected:
Tue Sep 12 04:53:14 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: authenticated
Tue Sep 12 04:53:14 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: associated (aid 1)
Tue Sep 12 04:53:14 2023 daemon.notice hostapd: wlan0: AP-STA-CONNECTED
Tue Sep 12 04:53:14 2023 kern.notice WiFi client connected:
Tue Sep 12 04:53:14 2023 daemon.info hostapd: wlan0: STA RADIUS: starting accounting session
Tue Sep 12 04:53:14 2023 daemon.info hostapd: wlan0: STA WPA: pairwise key handshake completed (RSN)
Tue Sep 12 04:53:16 2023 daemon.info dnsmasq-dhcp[3449]: DHCPDISCOVER(br-lan)
Tue Sep 12 04:53:16 2023 daemon.info dnsmasq-dhcp[3449]: DHCPOFFER(br-lan)
Tue Sep 12 04:53:16 2023 daemon.info dnsmasq-dhcp[3449]: DHCPREQUEST(br-lan)
Tue Sep 12 04:53:16 2023 daemon.info dnsmasq-dhcp[3449]: DHCPACK(br-lan)
Tue Sep 12 04:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 04:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc:
Tue Sep 12 05:04:31 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED
Tue Sep 12 05:04:31 2023 kern.notice WiFi client disconnected:
Tue Sep 12 05:04:31 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: authenticated
Tue Sep 12 05:04:31 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: associated (aid 1)
Tue Sep 12 05:04:31 2023 daemon.notice hostapd: wlan0: AP-STA-CONNECTED
Tue Sep 12 05:04:31 2023 kern.notice WiFi client connected:
Tue Sep 12 05:04:31 2023 daemon.info hostapd: wlan0: STA RADIUS: starting accounting session
Tue Sep 12 05:04:31 2023 daemon.info hostapd: wlan0: STA WPA: pairwise key handshake completed (RSN)
Tue Sep 12 05:04:33 2023 daemon.info dnsmasq-dhcp[3449]: DHCPDISCOVER(br-lan)
Tue Sep 12 05:04:33 2023 daemon.info dnsmasq-dhcp[3449]: DHCPOFFER(br-lan)
Tue Sep 12 05:04:33 2023 daemon.info dnsmasq-dhcp[3449]: DHCPREQUEST(br-lan)
Tue Sep 12 05:04:33 2023 daemon.info dnsmasq-dhcp[3449]: DHCPACK(br-lan)
Tue Sep 12 05:24:50 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED
Tue Sep 12 05:24:50 2023 kern.notice WiFi client disconnected:
Tue Sep 12 05:24:50 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: authenticated
Tue Sep 12 05:24:50 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: associated (aid 1)
Tue Sep 12 05:24:50 2023 daemon.notice hostapd: wlan0: AP-STA-CONNECTED
Tue Sep 12 05:24:50 2023 kern.notice WiFi client connected:
Tue Sep 12 05:24:50 2023 daemon.info hostapd: wlan0: STA RADIUS: starting accounting session
Tue Sep 12 05:24:50 2023 daemon.info hostapd: wlan0: STA WPA: pairwise key handshake completed (RSN)
Tue Sep 12 05:24:52 2023 daemon.info dnsmasq-dhcp[3449]: DHCPDISCOVER(br-lan)
Tue Sep 12 05:24:52 2023 daemon.info dnsmasq-dhcp[3449]: DHCPOFFER(br-lan)
Tue Sep 12 05:24:52 2023 daemon.info dnsmasq-dhcp[3449]: DHCPREQUEST(br-lan)
Tue Sep 12 05:24:52 2023 daemon.info dnsmasq-dhcp[3449]: DHCPACK(br-lan)
Tue Sep 12 05:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 05:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time
Tue Sep 12 06:03:10 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED
Tue Sep 12 06:03:10 2023 kern.notice WiFi client disconnected:
Tue Sep 12 06:03:10 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: authenticated
Tue Sep 12 06:03:10 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: associated (aid 1)
Tue Sep 12 06:03:10 2023 daemon.notice hostapd: wlan0: AP-STA-CONNECTED
Tue Sep 12 06:03:10 2023 kern.notice WiFi client connected:
Tue Sep 12 06:03:10 2023 daemon.info hostapd: wlan0: STA RADIUS: starting accounting session
Tue Sep 12 06:03:10 2023 daemon.info hostapd: wlan0: STA WPA: pairwise key handshake completed (RSN)
Tue Sep 12 06:03:12 2023 daemon.info dnsmasq-dhcp[3449]: DHCPDISCOVER(br-lan)
Tue Sep 12 06:03:12 2023 daemon.info dnsmasq-dhcp[3449]: DHCPOFFER(br-lan)
Tue Sep 12 06:03:12 2023 daemon.info dnsmasq-dhcp[3449]: DHCPREQUEST(br-lan)
Tue Sep 12 06:03:12 2023 daemon.info dnsmasq-dhcp[3449]: DHCPACK(br-lan)
Tue Sep 12 06:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 06:55:54 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time 7200
Tue Sep 12 07:24:17 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED
Tue Sep 12 07:24:17 2023 kern.notice WiFi client disconnected:
Tue Sep 12 07:24:17 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: authenticated
Tue Sep 12 07:24:17 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: associated (aid 1)
Tue Sep 12 07:24:17 2023 daemon.notice hostapd: wlan0: AP-STA-CONNECTED
Tue Sep 12 07:24:17 2023 kern.notice WiFi client connected:
Tue Sep 12 07:24:17 2023 daemon.info hostapd: wlan0: STA RADIUS: starting accounting session
Tue Sep 12 07:24:17 2023 daemon.info hostapd: wlan0: STA WPA: pairwise key handshake completed (RSN)
Tue Sep 12 07:24:19 2023 daemon.info dnsmasq-dhcp[3449]: DHCPDISCOVER(br-lan)
Tue Sep 12 07:24:19 2023 daemon.info dnsmasq-dhcp[3449]: DHCPOFFER(br-lan)
Tue Sep 12 07:24:19 2023 daemon.info dnsmasq-dhcp[3449]: DHCPREQUEST(br-lan)
Tue Sep 12 07:24:19 2023 daemon.info dnsmasq-dhcp[3449]: DHCPACK(br-lan)
Tue Sep 12 07:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 07:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time 7200
Tue Sep 12 08:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 08:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time 7200
Tue Sep 12 09:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 09:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time 7200
Tue Sep 12 10:04:15 2023 daemon.notice hostapd: wlan0: AP-STA-DISCONNECTED
Tue Sep 12 10:04:15 2023 kern.notice WiFi client disconnected:
Tue Sep 12 10:04:15 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: authenticated
Tue Sep 12 10:04:15 2023 daemon.info hostapd: wlan0: STA IEEE 802.11: associated (aid 1)
Tue Sep 12 10:04:15 2023 daemon.notice hostapd: wlan0: AP-STA-CONNECTED
Tue Sep 12 10:04:15 2023 kern.notice WiFi client connected:
Tue Sep 12 10:04:15 2023 daemon.info hostapd: wlan0: STA RADIUS: starting accounting session
Tue Sep 12 10:04:15 2023 daemon.info hostapd: wlan0: STA WPA: pairwise key handshake completed (RSN)
Tue Sep 12 10:04:17 2023 daemon.info dnsmasq-dhcp[3449]: DHCPDISCOVER(br-lan)
Tue Sep 12 10:04:17 2023 daemon.info dnsmasq-dhcp[3449]: DHCPOFFER(br-lan)
Tue Sep 12 10:04:17 2023 daemon.info dnsmasq-dhcp[3449]: DHCPREQUEST(br-lan)
Tue Sep 12 10:04:17 2023 daemon.info dnsmasq-dhcp[3449]: DHCPACK(br-lan)
Tue Sep 12 10:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 10:55:56 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time 7200
Tue Sep 12 11:55:56 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 11:55:56 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time 7200
Tue Sep 12 12:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 12:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time 7200
Tue Sep 12 13:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: broadcasting renew
Tue Sep 12 13:55:55 2023 daemon.notice netifd: mob1s1a1_4 (19512): udhcpc: lease of obtained from lease time 7200
Tue Sep 12 14:44:17 2023 kern.notice Authentication was successful from HTTP 127.0.0.1
Tue Sep 12 14:44:17 2023 daemon.err uhttpd[2004]: vuci: accepted login for admin from
Tue Sep 12 14:48:21 2023 kern.info kernel: ping_reboot configuration has been changed
Tue Sep 12 14:48:22 2023 cron.err crond[2953]: crond (busybox 1.34.1) started, log level 5
Tue Sep 12 14:48:54 2023 kern.info kernel: ping_reboot configuration has been changed
Tue Sep 12 14:48:56 2023 cron.err crond[3278]: crond (busybox 1.34.1) started, log level 5
Tue Sep 12 14:49:00 2023 cron.err crond[3278]: USER root pid 3364 cmd /usr/sbin/ping_reboot.sh
Tue Sep 12 14:49:00 2023 user.notice ping_reboot.sh: Ping successful.

Here is also connection data for LTE, network type now “Auto”.
I will test LTE to see if the short connection drop-outs still continue.

LTE worked for 45min, has been offline since 22:48 last night. Auto reboot is on and action is to restart modem doesn’t seem to help. I can see from my other device close by, Wi-Fi module is on but no internet via Wi-Fi. I will switch back to 3G if it comes back online.

Hello,

Since the logs do not indicate any disconnections from the mobile network, I highly doubt that the issue is within the RUTX50. I can however see that the WiFi clients disconnect, which could indicate a connection loss, as most modern phones disconnect from WiFi if it does not have internet access.
LTE signal is truly very poor, so I don’t think it’s worth even investigating the issue on LTE.
What I would recommend doing, is navigate to Services → Auto Reboot → Ping/Wget reboot, configure ping reboot, but as an action specify “Do nothing”. This way the router will not reboot (thus preserving the logs), but it will also print informational messages in the logs indicating that pings were not successful. Please post the logs the morning after this setting was configured. Thank you.

Best regards,