I just recently set up a new 4G/5G connection with a RUTX50.
It has occured twice now that it just stopped sending data through. I cannot see anything wrong on the WebUI. I just shows as connected, with good signal strength etc. But it is not possible to ping anything on the internet.
It only starts working when I manually restart the connection on the WebUI (well I waited about 5 minutes each time).
Firmware RUTX_R_00.07.04.5
Occured on approx. 04-08-2023 15:56 CET. I have the troubleshooting file here, but as a new user I cannot seem to upload it.
One occurrence before and one after, if I recall correctly. The first time something like this happens I never remember to write down timestamps, save logs, etc.
I’m sure that someone will help further after the weekend. It’s also peak holiday season too, so you may experience a delay as i’m sure a good number of people are on holiday inc employees at Teltonika.
Does the issue occur after a prolonged period of inactivity?